[Your Store] Return Policy
At Kid Baby Shop, we strive to provide you with quality products and excellent customer service. However, if for any reason you are not completely satisfied with your purchase, we are here to assist you. Please read our return policy below carefully.
General Return Policy:
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Return Period: You have 30 days from the receipt of your order to request a return.
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Product Condition: Products must be returned in their original, unused, undamaged condition, and in their original packaging. Any product returned damaged or incomplete will not be eligible for a refund.
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Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless there was an error on our part in sending the product.
Return Process:
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Contact our customer service at [customer service email address] to inform us of your intention to return a product. Please include your order number, the product name, and the reason for the return.
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Our customer service will provide you with specific return instructions, including the return address.
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Carefully package the product in its original packaging, including all accessories and documents, and send it to the provided address.
Refund:
Once we receive and inspect the returned product, we will notify you of the receipt of the item. If the return is approved, a refund will be processed within 14 business days and will be made using the original payment method.
Exceptions:
Certain product categories, such as [name the categories], are not eligible for return due to hygiene and safety reasons. Please review the product description before making your purchase.
Customer Service:
If you have any questions or concerns regarding our return policy, feel free to contact us at kidbaby2022@gmail.com. .
Thank you for your trust in Kid Baby Shop, and we are here to assist you at every step of the return process.
[Sincerely, Yvon Coté Kid Baby Shop.
We hope you will be satisfied with your purchase on our ecommerce site, but if you need to return a product, please follow the steps outlined above. Please do not hesitate to contact our customer service if you have any questions or concerns.
